This Privacy Policy describes how expertstream (“we”, “us”, or “our”) collects, uses, and shares information when you use our website (expertstream.org).
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, shipping address, and phone number when you create an account or make a purchase on our website.
1.2 Payment Information: When making a purchase, we collect payment information, including credit card details. This information is securely processed by our third-party payment processors, and we do not store sensitive payment information on our servers.
1.3 Automatically Collected Information: We may collect information about your device, IP address, browser type, and browsing patterns. This information helps us improve our website and customize your user experience.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process orders, provide order confirmations, and manage shipments.
2.2 Communication: We may use your contact information to communicate with you about your orders, respond to inquiries, and provide customer support.
2.3 Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
2.4 Analytics: We use analytics tools to analyze website traffic, track user behavior, and improve our services.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with order fulfillment, payment processing, website hosting, and other essential functions.
3.2 Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
4. Cookies and Similar Technologies
4.1 Cookies: We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.
4.2 Third-Party Cookies: Some third-party services on our website may use their cookies. We do not have control over these cookies and encourage you to review the privacy policies of these third parties.
5. Your Rights
5.1 Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us at [hello@expertstream.org].
5.2 Deletion: You can request the deletion of your account and personal information by contacting us.
6. Security
6.1 Security Measures: We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6.2 Data Breach: In the event of a data breach, we will notify affected users in compliance with applicable laws.
7. Changes to This Privacy Policy
7.1 Updates: We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be posted on this page with the effective date.
By using our website, you agree to the terms outlined in this Privacy Policy.